Privacy and Cookie Policy

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

By visiting our website, you consent to the collection and use of your personal data as described herein. If you do not agree with the terms set out herein, please do not visit this website. We will seek your explicit consent to process personal data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your personal data, the use of this website may not be possible.

What we collect

We may collect the following information:

• name
• contact information including phone and email address
• demographic information such as address, postcode, preferences and interests
• technical information such as the Internet protocol (IP) address used to visit the Store, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To conduct the contractual relationship between you and the Store, respectively for taking over, validating, sending and billing the order placed on the Store and informing you about the status of the order. Processing of your data for this purpose is based on the agreement between you and the Store, as defined in the Terms and Conditions. The provision of your personal data is necessary for the performance of this contract. Refusal to provide the data may result in the contractual relationship between you and the Store not being possible. Please note that this may involve passing your details to carefully selected third parties of whom we work with for delivering our products and for customer service activities.
• For the fulfilment of the legal obligations incumbent on the Store in the context of the services provided through the Site, including the obligations in the field of taxation, as well as in the field of archiving. Processing of your data for this purpose is required on the basis of legal obligations. Providing your data for this purpose is required. Refusing to provide data may result in the Store being unable to comply with its legal obligations and therefore unable to provide you our services.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the phone number or the email address which you have provided. Please note that this may involve passing your details to carefully selected third parties that provide marketing services for us.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Disclosure of your information

You agree that we have the right to share your personal information with:

• Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
• Selected third parties including:
  - business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
  - advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
  - analytics and search engine providers that assist us in the improvement and optimisation of our site.
  - in the event that we sell or buy any business or assets, we will disclose your personal data to the prospective seller or buyer of such business or assets.
  - to other companies or organisations for the purposes of fraud protection.
  - to regulatory entities to fulfil our legal obligations according to Romanian and European laws.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us page
• you can anonymise your personal data using the Anonymous Account option available in My Account page. Please note that using this option can also prevent us from fulfilling your order.

If you believe that any information we are holding on you is incorrect or incomplete, please write us as soon as possible using our Contact Us page. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.